Identification privacy

We use log-ins and passwords to make sure we're dealing with you. It is vital that you do not share your password and do not use the same password for other services (e.g. Yahoo, Hotmail).

Privacy

We use industry standard encryption within our internet banking services.

Secure Sessions

You know you are in a secure session if the URL address begins with https:// or a padlock symbol appears in the lower right hand corner of your browser.

Encryption

Secure Sockets Layer (SSL) Encryption technology is used within our website to encrypt your personal information before it leaves your computer to ensure no one else can read it. Depending on your browser setting, a pop-up window will appear to notify you that you will be entering a secured page. HSBC uses 128-bit SSL Encryption, which is accepted as the industry standard level.

Cookies

This Site, along with most other major websites, uses cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer’s hard disk. Cookies enable users to navigate around the site and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site.

Cookies cannot look into your computer and obtain information about you or your family or read any material kept on your hard drive and, unless you have logged onto an authenticated page, cookies cannot be used to identify who you are.

Cookies cannot be used by anyone else who has access to the computer to find out anything about you, other than the fact that someone using the computer has visited a certain website. Cookies do not in any way compromise the security of your computer.

In order to develop this Site in line with customer needs we are working with Wsi to track usage on this Site. WSI provide us with statistics to show which pages on this Site are visited most frequently and how long visitors spend on this Site